CVE-2021-3038
Palo Alto Networks GlobalProtect Agent vulnerability analysis and mitigation

Overview

A denial-of-service (DoS) vulnerability in Palo Alto Networks GlobalProtect app on Windows systems allows a limited Windows user to send specifically-crafted input to the GlobalProtect app that results in a Windows blue screen of death (BSOD) error. This vulnerability (CVE-2021-3038) affects GlobalProtect app 5.1 versions earlier than 5.1.8 and GlobalProtect app 5.2 versions earlier than 5.2.4 (Vendor Advisory).

Technical details

The vulnerability has been assigned a CVSS v3.1 Base Score of 5.5 (MEDIUM) with the following vector: CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:H. The weakness types associated with this vulnerability are CWE-20 (Improper Input Validation) and CWE-248 (Uncaught Exception) (Vendor Advisory).

Impact

When successfully exploited, this vulnerability can cause a denial of service condition resulting in a Windows blue screen of death (BSOD) error, affecting system availability (Vendor Advisory).

Mitigation and workarounds

This vulnerability has been fixed in GlobalProtect app versions 5.1.8, 5.2.4, and all later versions. Users are advised to upgrade to these patched versions to protect against this vulnerability (Vendor Advisory).

Additional resources


SourceThis report was generated using AI

Related Palo Alto Networks GlobalProtect Agent vulnerabilities:

CVE ID

Severity

Score

Technologies

Component name

CISA KEV exploit

Has fix

Published date

CVE-2025-4232HIGH8.5
  • Palo Alto Networks GlobalProtect AgentPalo Alto Networks GlobalProtect Agent
  • cpe:2.3:a:paloaltonetworks:globalprotect
NoYesJun 13, 2025
CVE-2025-0120HIGH7.1
  • Palo Alto Networks GlobalProtect AgentPalo Alto Networks GlobalProtect Agent
  • cpe:2.3:a:paloaltonetworks:globalprotect
NoYesApr 11, 2025
CVE-2025-0118MEDIUM6
  • Palo Alto Networks GlobalProtect AgentPalo Alto Networks GlobalProtect Agent
  • cpe:2.3:a:paloaltonetworks:globalprotect
NoYesMar 12, 2025
CVE-2025-0135MEDIUM5.2
  • Palo Alto Networks GlobalProtect AgentPalo Alto Networks GlobalProtect Agent
  • cpe:2.3:a:paloaltonetworks:globalprotect
NoYesMay 14, 2025
CVE-2025-4227LOW1
  • Palo Alto Networks GlobalProtect AgentPalo Alto Networks GlobalProtect Agent
  • cpe:2.3:a:paloaltonetworks:globalprotect
NoYesJun 13, 2025

Free Vulnerability Assessment

Benchmark your Cloud Security Posture

Evaluate your cloud security practices across 9 security domains to benchmark your risk level and identify gaps in your defenses.

Request assessment

Get a personalized demo

Ready to see Wiz in action?

"Best User Experience I have ever seen, provides full visibility to cloud workloads."
David EstlickCISO
"Wiz provides a single pane of glass to see what is going on in our cloud environments."
Adam FletcherChief Security Officer
"We know that if Wiz identifies something as critical, it actually is."
Greg PoniatowskiHead of Threat and Vulnerability Management