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Vulnerability DatabaseCVE-2021-31160
CVE-2021-31160:
Zoho ManageEngine ServiceDesk Plus vulnerability analysis and mitigation
Overview
CVE-2021-31160 affects Zoho ManageEngine ServiceDesk Plus MSP versions before 10521, allowing an attacker to access internal data. The vulnerability was discovered on March 21, 2021, and was disclosed on July 19, 2021 (Excellium Services).
Technical details
The vulnerability has been assigned a CVSS v3.1 base score of 7.5 (HIGH) with the vector string CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N. This indicates that the vulnerability is network exploitable, requires low attack complexity, needs no privileges or user interaction, and can result in high confidentiality impact (NVD).
Impact
The vulnerability allows unauthorized access to internal data, potentially compromising the confidentiality of sensitive information stored in the ServiceDesk Plus MSP system (CVE).
Mitigation and workarounds
The vulnerability has been patched in version 10521 (10.5.2.1). Users are advised to upgrade to this version or later to mitigate the security risk (Vendor Advisory).
Additional resources
Source: This report was generated using AI
Related Zoho ManageEngine ServiceDesk Plus vulnerabilities:
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