CVE-2021-37415
Zoho ManageEngine ServiceDesk Plus vulnerability analysis and mitigation

Overview

Zoho ManageEngine ServiceDesk Plus before version 11302 was discovered to contain an authentication bypass vulnerability that allows unauthorized access to certain REST-API URLs. The vulnerability was assigned CVE-2021-37415 and was disclosed on July 23, 2021 (CVE Mitre).

Technical details

The vulnerability is an authentication bypass issue that specifically affects REST-API endpoints in Zoho ManageEngine ServiceDesk Plus installations prior to version 11302. The flaw allows attackers to access certain REST-API URLs without proper authentication (NVD).

Impact

The vulnerability could allow unauthorized users to bypass authentication mechanisms and access specific REST-API URLs, potentially compromising the security of the affected ServiceDesk Plus installations (NVD).

Mitigation and workarounds

The vulnerability has been addressed in ManageEngine ServiceDesk Plus version 11302. Users are advised to upgrade their installations to this version or later to mitigate the security risk (ManageEngine Readme).

Additional resources


SourceThis report was generated using AI

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