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Vulnerability DatabaseCVE-2024-13568
CVE-2024-13568:
WordPress vulnerability analysis and mitigation
Overview
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress contains a Sensitive Information Exposure vulnerability (CVE-2024-13568) affecting all versions up to and including 1.8.5. The vulnerability was disclosed on March 1, 2025, and is tracked as CWE-200 (Exposure of Sensitive Information to an Unauthorized Actor) (NVD).
Technical details
The vulnerability exists in the 'fluent-support' directory implementation, which allows unauthenticated attackers to access sensitive data stored in the /wp-content/uploads/fluent-support directory. The vulnerability has received a CVSS v3.1 base score of 7.5 (High) with the vector string CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N, indicating network accessibility, low attack complexity, and no required privileges or user interaction (Wordfence).
Impact
The vulnerability allows unauthorized access to file attachments included in support tickets that are stored in the affected directory. This exposure of sensitive information could lead to the compromise of confidential customer data and support communications (NVD).
Additional resources
Source: This report was generated using AI
Related WordPress vulnerabilities:
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