CVE-2024-28988
SolarWinds Web Help Desk vulnerability analysis and mitigation

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. 

We recommend all Web Help Desk customers apply the patch, which is now available. 

We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.


SourceNVD

Related SolarWinds Web Help Desk vulnerabilities:

CVE ID

Severity

Score

Technologies

Component name

CISA KEV exploit

Has fix

Published date

CVE-2025-26399CRITICAL9.8
  • SolarWinds Web Help DeskSolarWinds Web Help Desk
  • cpe:2.3:a:solarwinds:web_help_desk
NoNoSep 23, 2025
CVE-2024-28988CRITICAL9.8
  • SolarWinds Web Help DeskSolarWinds Web Help Desk
  • cpe:2.3:a:solarwinds:web_help_desk
NoYesSep 01, 2025
CVE-2025-26400MEDIUM6.5
  • SolarWinds Web Help DeskSolarWinds Web Help Desk
  • cpe:2.3:a:solarwinds:web_help_desk
NoYesJul 29, 2025
CVE-2024-28989MEDIUM5.5
  • SolarWinds Web Help DeskSolarWinds Web Help Desk
  • cpe:2.3:a:solarwinds:web_help_desk
NoYesFeb 11, 2025
CVE-2024-45709MEDIUM5.5
  • SolarWinds Web Help DeskSolarWinds Web Help Desk
  • cpe:2.3:a:solarwinds:web_help_desk
NoYesDec 10, 2024

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