Tier 1 SOC analysts : Responsibilities and career path

Team di esperti Wiz
Key takeaways about Tier 1 SOC Analysts:
  • A Tier 1 SOC analyst is the frontline role responsible for continuous monitoring, initial alert triage, and executing first-response actions based on predefined runbooks and playbooks.

  • Tier 1 analysts serve as the first line of defense in the security operations hierarchy, working alongside Tier 2 and Tier 3 analysts

  • Essential skills include technical knowledge in networking and security tools, plus soft skills like analytical thinking and communication

  • Career progression typically leads to Tier 2 analyst roles, threat hunting positions, or cloud security specializations

  • Modern challenges include high daily alert volumes (often thousands per shift), evolving cloud-native threats targeting Kubernetes and serverless environments, and limited business context (like asset criticality or data sensitivity) for prioritizing risks.

What is a SOC analyst Tier 1?

A SOC Analyst Tier 1 is an entry-level cybersecurity professional who monitors security alerts and performs initial threat investigations. This means you'll be the first person to see potential security issues and decide whether they're real threats or false alarms.

You work inside a Security Operations Center, which is a centralized team that handles security problems for your organization. Think of it like a security command center that watches over all your company's computers, networks, and cloud systems. Your job is to keep an eye on everything and catch problems before they turn into major incidents.

As a Tier 1 analyst in a tiered structure, you handle initial monitoring and basic investigations following predefined runbooks. When incidents exceed your scope—such as confirmed malware infections, data exfiltration attempts, or cases requiring forensic analysis—you escalate to Tier 2 analysts per documented SLAs (typically within 15–30 minutes for high-severity alerts).

How to Prepare for a Cloud Cyberattack: An Actionable Incident Response Plan Template

A quickstart guide to creating a robust incident response plan - designed specifically for companies with cloud-based deployments.

How Tier 1, Tier 2, and Tier 3 SOC analysts differ

Understanding the three-tier structure helps you see your career path and what skills you'll develop at each level.

Tier 1 (Entry-level):

  • Primary focus: Alert monitoring, initial triage, and runbook execution

  • Typical tasks: Review SIEM alerts, classify incidents, execute standard response playbooks, escalate complex cases

  • Tools: SIEM dashboards, ticketing systems, basic EDR investigation

  • Decision authority: Follow predefined procedures, escalate when uncertain

  • Experience required: 0–2 years in security operations

Tier 2 (Intermediate):

  • Primary focus: In-depth incident investigation, malware analysis, and threat correlation

  • Typical tasks: Forensic analysis, reverse engineering malware samples, identify attack patterns, develop new detection rules

  • Tools: Advanced SIEM queries, sandbox environments, memory forensics tools, threat intelligence platforms

  • Decision authority: Determine incident scope and impact, recommend containment strategies

  • Experience required: 2–5 years in security operations

Tier 3 (Advanced):

  • Primary focus: Threat hunting, detection engineering, and leading major incident response

  • Typical tasks: Proactive threat hunting, create custom detections, architect security monitoring, mentor junior analysts

  • Tools: Advanced analytics platforms, custom scripting, threat modeling frameworks

  • Decision authority: Lead incident response, make architectural decisions, define SOC processes

  • Experience required: 5+ years with deep specialization

Core responsibilities of Tier 1 SOC analysts

Your daily work centers on watching security systems and responding to alerts. When something suspicious happens, you're the first to investigate and determine what action to take.

Here's some common daily responsibilities:

  • Monitor SIEM systems: You'll watch security dashboards that collect data from across your organization's networks and cloud environments, looking for anything unusual

  • Perform initial triage: When an alert fires, you investigate to figure out if it's a real threat, how serious it is, and what resources it affects

  • Document everything: You'll keep detailed records of every security event, including what you found and what actions you took

  • Follow response procedures: Execute runbooks and playbooks—often automated through SOAR (Security Orchestration, Automation, and Response) platforms like Splunk SOAR or Palo Alto XSOAR – for common security scenarios such as phishing triage, suspicious login attempts, or malware detections to contain issues quickly.

  • Escalate complex threats: When you encounter something beyond your scope, you pass it to Tier 2 analysts with a complete summary of your findings

The key to success in this role is speed and accuracy. You need to quickly separate real threats from false alarms while making sure nothing slips through the cracks.

The documentation and evidence you collect underpin compliance audits and assessments against frameworks such as SOC 2, ISO 27001, and PCI DSS. That means maintaining detailed incident records, log review notes, and response-action tracking that auditors use to verify security controls.

Common SOC metrics you'll work to improve include mean time to detect (MTTD) – how quickly you identify real threats—and mean time to respond (MTTR) – how fast you contain them. High-performing SOCs target MTTD under 15 minutes and MTTR under 1 hour for critical alerts.

Is AI taking Tier 1 SOC analyst jobs?

AI isn’t eliminating Tier 1 SOC analyst roles, but it is transforming them. Traditional Tier 1 responsibilities—high-volume alert triage, initial investigation steps, enrichment lookups, and false-positive reduction—are increasingly automated through SIEM/SOAR playbooks, ML-driven detection engines, and emerging AI co-pilots. As a result, the role is shifting from “manual alert reviewer” to “automation-first analyst” who oversees AI-assisted workflows.

Instead of replacing analysts outright, AI changes what Tier 1 work looks like:

  • Alert triage is now shared with automation. AI filters noise, enriches events, and provides recommended next actions, reducing time spent on repetitive, low-context tasks.

  • Human judgment remains essential. Escalation decisions, understanding business context, validating AI output, and determining real risk cannot be offloaded fully to automation.

  • Tier 1 becomes a skill-building layer, not a dead-end. With AI taking over rote work, analysts can focus earlier on threat hunting, deeper investigations, and understanding attacker techniques—accelerating their progression to Tier 2/3.

  • Demand isn’t disappearing—it’s evolving. Organizations still need analysts who can interpret incidents, question AI-generated conclusions, and handle complex or ambiguous cases. AI shifts the skillset toward analytical thinking, tooling proficiency, and decision-making rather than raw alert-volume processing.

The takeaway: AI reduces manual workload, but doesn’t eliminate the need for entry-level SOC talent. Instead, it raises the bar. New analysts will need to grow comfortable working alongside automation, validating AI outputs, and focusing on higher-impact tasks earlier in their careers. Far from automating away the role, AI is making Tier 1 SOC analysts more strategic—and creating faster pathways to more advanced security positions.

Common skills and qualifications for Tier 1 SOC analysts

Tier 1 is the entry point for most SOC careers. You don’t need every skill on day one—start with the essentials and build consistently. Focus on fundamentals, develop fluency with core tools, align to shared frameworks, and practice clear, concise communication. Use the checklist below to set learning priorities and build a solid foundation.

Technical foundations

Know how systems talk to each other and where the security evidence lives.

  • Networking basics: TCP/IP, DNS, HTTP/HTTPS, TLS; interpret IPs/ports, trace flows, and spot patterns like brute force or scanning.

  • Operating systems: Windows (key Event IDs such as 4624/4625/4688, PowerShell logging) and Linux (auth logs, systemd journal); process, service, and file triage.

  • Identity and access: AD/Azure AD concepts, SSO/OAuth/OIDC, IAM roles/policies; recognize risky privilege changes and excessive permissions.

  • Security fundamentals: Encryption, authentication vs. authorization, and common attack paths (phishing, credential theft, lateral movement).

  • Scripting for efficiency: PowerShell or Python to parse logs, enrich alerts, and automate repetitive triage steps.

Tool proficiency

Be comfortable navigating, querying, and acting across the core SOC stack.

  • SIEM platforms: Splunk, Microsoft Sentinel, or IBM QRadar—write SPL/KQL searches, build dashboards, and tune alerts.

  • Endpoint detection and response: Investigate processes, isolate hosts, collect artifacts, and interpret detections.

  • Network telemetry: NetFlow/PCAP, Zeek/Suricata, and Wireshark basics to validate anomalous traffic.

  • Cloud audit logs: AWS CloudTrail, Azure Activity Logs, GCP Audit Logs—spot unauthorized IAM changes and unusual API activity.

  • SOAR platforms: Splunk SOAR, Cortex XSOAR, or Swimlane—execute/runbooks with clear approval points to reduce MTTR.

  • Ticketing and collaboration: ServiceNow/Jira and Slack/Teams—maintain complete case notes and drive handoffs.

  • Threat intelligence: WHOIS, GeoIP, and reputation services to enrich indicators and add context.

Frameworks and methodologies

Use shared languages to reason about attacks, coverage, and response.

  • MITRE ATT&CK: Map alerts to techniques (e.g., suspicious PowerShell → T1059.001) to anticipate next steps and guide hunts.

  • Cloud ATT&CK: Understand cloud-native techniques like T1528 (Steal Application Access Token) and T1578 (Modify Cloud Compute Infrastructure).

  • Detection mapping and gaps: Leverage ATT&CK mappings in tools to see coverage, tune rules, and prioritize new detections.

Soft skills

Your judgment and communication turn data into decisions.

  • Analytical triage: Form a hypothesis, test quickly against logs and artifacts, and decide with confidence.

  • Attention to detail: Catch subtle anomalies and correlate signals across sources without losing the thread.

  • Clear communication: Write concise, action-oriented notes and explain risk to technical and non-technical stakeholders.

  • Time management under SLAs: Prioritize parallel cases and hit response targets consistently.

  • Collaboration: Partner with IT, cloud, and Tier 2 teams; escalate with complete, reusable context.

Education and certifications

Degrees help, but demonstrable skills carry the most weight.

  • Degree (optional): Cybersecurity, IT, or CS preferred—not required.

  • Equivalent experience: Help desk, system administration, or network ops plus hands-on labs/home labs.

  • Certifications: CompTIA Security+ for fundamentals; CySA+ for applied SOC analysis.

  • Cloud validation (increasingly valuable): Foundational AWS/Azure/GCP security credentials to demonstrate cloud fluency.

Tools and technologies Tier 1 analysts use

You'll work with several specialized tools that help you monitor and protect your organization. Each tool serves a specific purpose in detecting and analyzing threats.

Your main tools include:

  • SIEM platforms: These systems aggregate logs from everywhere in your environment and correlate them to generate alerts

  • Endpoint detection and response: Tools that monitor individual computers and servers for malicious activity

  • Network monitoring tools: Software that analyzes network traffic to spot anomalies and potential attacks

  • Ticketing systems: Platforms where you track and manage security incidents from detection through resolution

  • Threat intelligence feeds: Services that provide information about current threats and attacker tactics

  • SOAR platforms: Tools like Splunk SOAR, Palo Alto Cortex XSOAR, or Swimlane that automate runbook execution, orchestrate response actions across multiple tools, and reduce manual toil—cutting response time from hours to minutes for common scenarios.

In cloud environments, Tier 1 analysts regularly review provider audit logs—AWS CloudTrail, Azure Activity Logs, and GCP Audit Logs—to detect suspicious control-plane activity like unauthorized IAM changes, resource deletions, or unusual API calls that may indicate account compromise.

Learning these tools takes time, but most organizations provide training when you start. The key is understanding what each tool tells you and how to use them together to build a complete picture of your security posture.

Cloud-native SOC workflows

Modern Tier 1 analysts increasingly work with cloud-native security signals alongside traditional network and endpoint alerts.

Cloud audit log monitoring: You'll review AWS CloudTrail, Azure Activity Logs, and GCP Audit Logs to detect suspicious control-plane activity—unauthorized IAM role changes, unusual resource deletions, or API calls from unexpected geographic locations.

Identity-centric detections: Cloud environments generate alerts for identity risks like compromised access keys, privilege escalation attempts, or service accounts with excessive permissions accessing sensitive resources.

Container and Kubernetes signals: In containerized environments, you'll investigate alerts for suspicious pod behavior, unauthorized container deployments, or attempts to escape container isolation and access the underlying host.

Cloud-native SIEM integration: Modern SIEMs ingest cloud provider logs alongside traditional sources, letting you correlate a phishing email with subsequent suspicious AWS API calls from the victim's account—connecting the full attack chain.

Tier 1 SOC Analyst career progression

Most analysts move to Tier 2 positions after gaining experience in incident handling and demonstrating proficiency with security tools. In a Tier 2 role, you'll conduct deeper investigations, analyze malware, and handle escalated incidents that require more expertise. This progression typically happens within one to three years.

From Tier 2, you can advance to Tier 3 roles focused on threat hunting, advanced malware analysis, and leading major incident responses. Tier 3 analysts are the technical experts who handle the most complex security challenges. You might also specialize in areas like cloud security, where you focus on protecting cloud environments, or threat intelligence, where you research attacker tactics and emerging threats.

Leadership opportunities emerge as you gain experience. You could become a SOC Manager overseeing the entire security operations team, or a security architect designing security systems. Some analysts transition into offensive security roles like penetration testing, where they simulate attacks to find vulnerabilities.

Skills development roadmap

Here's a practical timeline for building the skills that move you from Tier 1 to Tier 2 and beyond:

Months 0–12 (Foundation):

  • Master your organization's SIEM platform and create custom queries

  • Learn to read and analyze common log types (Windows Event Logs, Syslog, web server logs)

  • Earn CompTIA Security+ or equivalent foundational certification

  • Practice incident documentation and clear communication

  • Understand basic networking (TCP/IP, DNS, HTTP/HTTPS)

Months 12–24 (Intermediate):

  • Develop cloud platform knowledge (AWS, Azure, or GCP fundamentals)

  • Learn to analyze cloud audit logs and identity-based threats

  • Earn CompTIA CySA+ or GIAC Security Essentials (GSEC)

  • Start writing and improving detection rules

  • Build scripting skills (Python or PowerShell) for automation

Months 24+ (Advanced):

  • Pursue cloud security certifications (AWS Security Specialty, Azure Security Engineer)

  • Learn threat hunting methodologies and proactive detection

  • Study malware analysis and reverse engineering basics

  • Develop detection engineering skills (creating custom rules and analytics)

  • Consider specialized paths: cloud security, threat intelligence, or incident response leadership

Challenges facing modern Tier 1 SOC analysts

Working as a Tier 1 analyst comes with significant challenges that can impact your effectiveness and job satisfaction. Understanding these obstacles helps you prepare for the reality of the role.

Alert fatigue

You may face very high daily alert volumes—often hundreds to thousands per shift depending on organization size—and a large proportion can be low-fidelity alerts or false positives that require investigation to rule out. This volume creates the core challenge of separating signal from noise. Sorting through this constant stream of notifications to find real threats is mentally exhausting. When you're overwhelmed with alerts, it's easy to miss the critical ones that signal actual attacks.

Evolving threat landscape

Attackers constantly develop new techniques, especially for cloud-native environments. You need to continuously learn about emerging threats and attack methods. What worked to detect threats last month might not catch the latest attack techniques.

Lack of context

Traditional security tools often generate alerts without clear business or asset criticality context—such as whether the affected resource is internet-exposed, holds excessive identity permissions, can access sensitive customer data, or runs in production versus development environments. This missing context makes it difficult to prioritize which alerts represent real business risk. You might see that a server has a vulnerability, but you won't know if it's internet-exposed, has admin privileges, and can access customer databases—the combination that creates critical risk.

Manual correlation

When your organization uses multiple security tools that don't talk to each other, you spend hours manually connecting the dots. You'll jump between different dashboards trying to piece together what happened during an attack. This manual work slows down your response time and increases the chance of missing important connections.

Burnout risk

The combination of repetitive tasks, shift work, and constant pressure creates a high-stress environment. You're always worried about missing something important, and the 24/7 nature of security operations can disrupt your work-life balance.

Salary outlook and job market for Tier 1 SOC analysts

Demand for SOC coverage continues to rise. The U.S. Bureau of Labor Statistics projects 32% job growth for Information Security Analysts from 2022 to 2032 – much faster than average – driven by cloud adoption and evolving threats (BLS Occupational Outlook Handbook).

For pay, entry-level Tier 1 roles typically align with the lower BLS pay percentiles for Information Security Analysts: the 10th–25th percentiles range from about $74,390 to $96,260, with a national median of $120,360 and a 90th percentile around $180,990 (May 2023) (BLS Occupational Employment and Wage Statistics). Your actual compensation depends on location (major tech hubs and regulated industries pay more), shift differentials (nights/weekends often add 10–25%), certifications, and whether the role requires a security clearance.

The talent shortage also favors candidates. The (ISC)² Cybersecurity Workforce Study reports a persistent global skills gap numbering in the millions, sustaining strong demand and flexibility in negotiations for salary, benefits, and remote options ((ISC)² Cybersecurity Workforce Study).

How Wiz Defend transforms SOC analyst productivity

Modern security platforms can solve many of the challenges that make SOC work difficult. The right tools eliminate alert fatigue and provide the context you need to prioritize threats effectively.

Wiz Defend uses behavioral analytics, curated built-in detections, and threat intelligence to deliver high-fidelity alerts that cut through the noise. Detections are mapped to the MITRE ATT&CK framework – covering both enterprise tactics (like credential access and lateral movement) and cloud-specific techniques (like stealing access tokens or modifying cloud compute infrastructure) – helping you understand attacker techniques and improve your team's threat readiness. Instead of investigating thousands of alerts, you focus on the ones that represent real threats. The platform automatically correlates cloud events into attack timelines and visual graphs, turning hours of manual investigation into minutes of analysis.

You get immediate context for every threat through the Wiz Security Graph. When you investigate an alert, you can instantly see if the affected resource is exposed to the internet, has excessive permissions, or can access sensitive data. This context helps you understand the potential business impact and prioritize your response.

Wiz automatically maps cloud resources to their infrastructure-as-code definitions, service owners, and responsible development teams. When you investigate an alert about a misconfigured S3 bucket, you instantly see which team owns it, what application it supports, and who to contact for remediation. This ownership mapping lets you route security issues directly to the right developer or team with full context, accelerating remediation from days (waiting for someone to claim ownership) to hours (immediate assignment to the right person). The unified platform eliminates the need to jump between multiple tools, giving you everything you need in one interface.

Schedule a demo to see how Wiz empowers SOC analysts with context, automation, and unified visibility for faster threat detection and response.

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