Zero Critical Issues, Infinite Security Potential

Over 50% of Wiz customers have reduced their cloud risk by reaching Zero Critical Issues

5 minute read

We're thrilled to announce that over 50% of Wiz customers have joined the Wiz Zero Critical Club (ZCC)! This milestone highlights our customers' incredible dedication to eliminating critical Wiz Issues—dangerous combinations of risks that create attack paths to crown jewels like sensitive data. Fixing these critical Issues is the most impactful action teams can take to reduce their cloud attack surface. By achieving zero critical status, these organizations have significantly reduced their attack surface by prioritizing and addressing the critical Issues posing the greatest risks in their environments. 

Reaching zero critical status isn't easy. Each Zero Critical Club member sets the benchmark by operationalizing security workflows, embedding security into daily operations, and democratizing security responsibilities across their teams to achieve continuous, measurable improvements in their cloud security posture. Wiz Issues supports this process by providing cloud security teams with a centralized, actionable view of their highest-priority risks, enabling rapid and effective reduction in their attack surface. 

What Comes Next: The Wiz All-Stars Club 

Achieving zero critical status is a significant milestone—but it's just the beginning of our customers security excellence journey. We're excited to introduce the Wiz All-Stars Club, the next milestone for Zero Critical Club members focused on sustaining and enhancing their cloud security posture. 

The All-Stars Club recognizes customers who actively engage their teams to maintain consistently exceptional security outcomes. Through The Champion Center, customers can earn achievements that reward proactive security practices in different risk domains. For instance, the Vulnerability Vanquisher badge recognizes zero vulnerabilities tied to Wiz Critical Issues or the Identity Investigator badge which is achieved when you have zero roles with excessive admin privileges identified. These badges incentivize teams, foster accountability, and democratize cloud security responsibility, making it achievable for every team member to contribute directly to organizational security objectives.

Maintain Zero Critical with MTTR Streaks 

Sustaining zero critical status requires ongoing vigilance, which is why we're introducing MTTR (Mean Time to Resolution) streaks. MTTR measures how quickly teams remediate new critical Issues that emerge. Shorter MTTR translates directly into reduced risk exposure and stronger organizational resilience. 

Wiz automatically calculates MTTR streaks, gamifying consistent performance and motivating teams to proactively address critical issues—ensuring new critical Issues never disrupt your zero critical status.

Spotlight on Success: Customer Stories  

From Security Excellence to Unparalleled Protection: Sitecore’s Zero Critical Journey with Wiz  

At the start of 2024, Sitecore—a leading digital experience platform trusted by global brands to manage content, commerce, and personalization—kicked off its journey to strengthen cloud security with Wiz. Upon deployment, Wiz provided insights across their multi-cloud, multi-tenant environment, empowering the team to swiftly tackle their security initiatives. 

Wiz has elevated our security posture to exceptional standards, providing comprehensive visibility that enables us to maintain the highest level of protection across our cloud environment

Stavros Mitrogiannopoulos, Senior Manager, Security Services at Sitecore

Wiz Issues brought clarity with pre-analyzed attack paths, making it easier to communicate the risk behind each issue and prioritize effectively. “The visualization helped our leadership and teams quickly understand why something was critical and what needed to be done,”  said Stravos.

Sitecore took a systematic approach to remediation—starting with production environments and prioritizing the protection of customer data. With a multi-org structure in place, they empowered each team to take ownership of their infrastructure, while the central security team orchestrated the process by providing context, access, and guidance to ensure efficient remediation. 

By December 2024—just 11 months later—Sitecore had reached zero criticals. “It was a great way to close out the year. The achievement was made possible by collaboration across the organization and a shared commitment to security,” said Stavros. 

To maintain their Zero Critical status, Sitecore now focuses on shifting security earlier in the development lifecycle and automating controls to prevent risk from being introduced in the first place. This shift-left approach ensures that security remains embedded across teams—enabling Sitecore to stay secure at scale. 

Wiz helps us maintain real-time visibility and prioritize with context, so we can proactively address critical issues without slowing the business down.”

Stavros Mitrogiannopoulos, Senior Manager, Security Services at Sitecore

Democratizing Security: How R1 Reached Zero Criticals by Empowering non-Security teams 

When R1 evaluated cloud security platforms, Wiz stood out immediately—“a one-day love story,” as Justin Vlahacos, Sr. Director of Security Architecture & Engineering, put it. “Even before we saw the risks in our environment, the visibility into the technologies running in our cloud was amazing.” 

After onboarding Wiz across their cloud environments, R1 rallied infrastructure, platform ops, and engineering into a unified push toward Zero Critical Issues. With Projects, RBAC, and the breadth of the Wiz Integration Network (WIN), they scoped each team’s view to only the risks that mattered to them and delivered Issues directly into their existing ticketing and messaging workflows. In less than a month, they reached Zero Criticals—laying the foundation for how the organization collaborates to secure the cloud. 

Our team looks at Wiz’s Critical Issues daily—it’s how we measure security success. Wiz enables us to translate complex cloud risks into layman’s terms, helping non-security teams understand and act on risks in their own environments. By democratizing access to context-rich issues, R1 turned cloud security into a self-serve practice embedded across engineering, ops, and infrastructure teams.

Justin Vlahacos, Sr. Director of Security Architecture & Engineering, R1 RCM

From Unknown Risks to Zero Criticals: Gaining Confidence Through Full Visibility  

DuPont, a global leader operating over 1,500 virtual machines, dramatically improved their cloud security visibility by adopting Wiz. Initially, Wiz uncovered critical risks DuPont was previously unaware of—including sensitive data exposures and malware vulnerabilities in dormant websites. "Wiz pointed out risks we didn’t even know were there before," said Michael Bolig, a Risk Analyst at DuPont. Achieving zero critical status not only bolstered their security posture but also fostered greater collaboration and confidence across teams.

"Wiz gives me that extra level of comfort—I know I'll be informed immediately if a critical security risk emerges in our environment."

Azhar Hussain, Cloud Architect, Dupont

These stories showcase the tangible impact of proactive security practices, innovative technology, and collaboration-driven security cultures.  

Join the Club: Tools to Conquer the Cloud Security Challenge  

Maintaining zero critical status presents challenges: limited resources, competing priorities, and rapidly evolving threats. Wiz equips organizations of all sizes to tackle these head-on. By providing clear pathways in the Champion Center, Wiz helps operationalize security, define achievable goals, and empower team-wide participation.  

With the Wiz All-Stars Club and MTTR streaks, we offer the tools, motivation, and recognition to continually advance your cloud security journey. Congratulations again to our Zero Critical Club members—your dedication inspires the entire Wiz community. Here’s to infinite potential ahead!  

Inspired by these success stories on tackling cloud security and already using Wiz? Head to the Champion Center today in Wiz. If you're looking to operationalize cloud security and achieve zero Critical Isues with Wiz, reach out to us today.  

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David EstlickCISO
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Adam FletcherChief Security Officer
“We know that if Wiz identifies something as critical, it actually is.”
Greg PoniatowskiHead of Threat and Vulnerability Management