Delivery Manager - Advanced Services

Remote - USA | Customer Success

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.  

Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 40% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. 

As a Delivery Manager for the Advanced Services organization, you will be at the center of customer adoption and services delivery to assist customers accelerate the adoption of the Wiz platform.  You will manage a group of Advanced Delivery Architects and partner with Sales, Customer Success, Services PMO, Enablement, and RevOps teams to manage the success of the team members and business.  You will be part of the services leadership team and build the solid foundation of for services at Wiz.

What You'll Do (responsibilities)

  • Lead a group of Advanced Delivery Architects
  • Work cross-functionally with other Delivery Managers to assign personnel to customer engagements
  • Create skills development and growth plans for team members
  • Accurately manage and report on personnel and team metrics
  • Be a member of the Advanced Services Leadership team providing vital feedback and thought process to accelerate customer success
  • Escalation point of Advanced Services projects working with the PMO
  • Present to current or potential customers on the Services Portfolio
  • Assist in the creation of sales enablement content related to the services portfolio and positioning

What You'll Bring

  • 5+ years in services delivery and people management
  • 2+ years in the security software or SaaS industry
  • Expertise running and leading a group of highly skilled engineers/architects
  • Background in Agile and Waterfall project methodologies
  • Ability to communicate effectively to customer stakeholders
  • Expertise related to Services Delivery in customer environments from pre-sales positioning to project close-out
  • Ability to be creative and work outside the box

Bonus Points

  • Software services delivery background
  • Services portfolio development expertise
  • Cloud provider practitioner/associate-level certification
  • P&L management expertise

Location

  • Remote (US)

If your experience is close but doesn’t fulfill all requirements, please apply. Wiz is on a mission to build a special company. To achieve our goal, we are focused on hiring Wizards with different backgrounds, perspectives, and experiences.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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