What is our primary use case?
We are delighted to have Wiz Cloud revealing our cloud security posture across our development, QA and production systems for both Azure and AWS. We share access to the results widely with our technical staff. It's great that Wiz permits unlimited user accounts. Our professional services and support can use Wiz to demonstrate to individual customers the security posture of the systems we are hosting for them.
Mika, the built-in AI, is easy to use. The query creation is intuitive.
How has it helped my organization?
The attack surface findings initially revealed numerous vulnerable systems. Upon investigation we learned that 100% of them were stale DNS entries. We deleted those but this gave us confidence that our security posture is better than the general industry. If we were to have a vulnerable system, we're confident that Wiz will quickly surface the finding.
What is most valuable?
To someone who is looking at buying Wiz but concerned they already have too many products that give them a lot of alerts, the overview dashboard does a great job of raising the issues that matter. It intelligently filters the signal from the noise. Interns on our team were immediately as productive with Wiz as experienced security experts.
Wiz allowed us to cancel two other tools with noticeably superior results.
What needs improvement?
Our Technical Account Manager set up weekly meetings, but we have switched it to monthly. We dove into self-training with Wiz Academy so there wasn't much value for us in the meetings. Anytime we need something, we open a support ticket and they are responsive.
For how long have I used the solution?
We acquired Wiz Cloud in September 2025.
What do I think about the stability of the solution?
As for stability, we have seen some issues where our results changed radically from one day to the next, but we had not made radical changes, so we opened a case with support. It didn't cause us any downtime.
What do I think about the scalability of the solution?
Scalability is not an issue for us because we have a constant load. It quickly took on our substantially large workload.
How are customer service and support?
I have contacted Wiz technical support frequently.
The support is excellent. We contact via an in-application portal. We can see the support cases we personally open, and also the cases that other people have opened from our company. I appreciate that feature. Generally, support gets back to us within a few days with a good answer. There was one fellow in particular who has been knocking it out of the park. He is a great support person to deal with. We are happy with the support experience.
If I were to put Wiz support on a scale from one to ten, I would give them a ten.
Which solution did I use previously and why did I switch?
Wiz distinguished itself immediately in the PoC, surfacing important issues that were entirely missed by both the products we were already using and other CNAPP's that we tested. We dropped both products.
For configuration management we had been using another product that we were happy with that was much cheaper, but it did not do any of the other things Wiz does. We also had what was formerly a leading CNAPP that was priced similar to Wiz, but the support and upgrades declined rapidly. In head to head comparison Wiz stood out as the superior solution.
How was the initial setup?
The initial deployment of Wiz was super easy. It only took a few hours, so we were getting results the next day. There are still a few minor settings that Wiz scripts don't handle so we have to manually apply and then we will be fully deployed.
What about the implementation team?
The deployment of Wiz is spread across different teams with different areas of responsibility on AWS and Azure.
What was our ROI?
Quickly identified around $40K in unneeded annual expenses that we were able to drop.
What's my experience with pricing, setup cost, and licensing?
Wiz is expensive, but it offers good value for the money.
What other advice do I have?
I feel confident that we are learning of the issues that matter. I rate Wiz nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
*This story was sourced from a PeerSpot review.
