What is our primary use case?
“I have been using Wiz for approximately three years in my career. Our first use case is Cloud Security Posture Management. We needed that because we are a multi-cloud company. We have most of our infrastructure in AWS, but we also have some in Azure and some in GCP. So we needed a CSPM to cover all three environments.”
What is most valuable?
“The feature I appreciate most about Wiz as a CSPM is the vulnerability detection and misconfiguration identification. It helps us to ensure that we know if there are misconfigured cloud workloads and what those are, as well as if there are vulnerabilities. That is one of the key value adds for us.
What we have done is create a tool that is not just a security tool but is actually used by other teams. We have created dashboards for other teams, for product teams who are developing code. They can see their assets, or our cloud team or other teams that own different assets can view their own team's vulnerabilities and misconfigurations through per-team dashboards.
For us, the value add when considering Wiz is that I would rather consolidate under fewer tools to get to a platform. This allows for alerts, administration, and dashboards to all be under one platform, simplifying the environment. It makes operations easier and ultimately enhances our ability to use the platform more effectively.”
What needs improvement?
“Wiz allows us to consolidate tools, particularly in vulnerability management. We used to use a technology called Tenable to do our vulnerability scans, not just on-prem but in the cloud, and we replaced Tenable with Wiz's capabilities as well as the capabilities of an endpoint protection technology we use called CrowdStrike.
Regarding scalability, we have connected to all our cloud accounts and have never had any capacity or performance issues, so scalability really has not been a topic of conversation for us because we have never had any issues. I have contacted customer support for Wiz. They are aware of our discussions about it. We have talked about it during our quarterly business reviews.”
What do I think about the stability of the solution?
“I have never seen any instability with Wiz, such as lagging, crashing, or downtime.”
What do I think about the scalability of the solution?
“We have connected to all our cloud accounts and have never had any capacity or performance issues, so scalability really has not been a topic of conversation for us because we have never had any issues.”
How are customer service and support?
“I have contacted customer support for Wiz. They are aware of our discussions about it. We have talked about it during our quarterly business reviews.
am a few steps removed from the details about the support quality and speed, but my impression through the team and talking with the account team directly is that when we raise issues, they are addressed thoughtfully, professionally, and quickly.
I do not think there have been any lingering support issues we have had. We have also surfaced feature requests or changes, and they have implemented those and rolled those out within a few weeks. Wiz does a good job of listening to the feedback of their customers and using that to help shape the platform.”
Which solution did I use previously and why did I switch?
“I have not used any alternatives to Wiz. Wiz was our choice; although we evaluated different technologies when we were looking for a CSPM, we went with Wiz, so we went from nothing to Wiz.”
How was the initial setup?
“The initial deployment of Wiz was easy from my point of view. Essentially, once we connected Wiz to our AWS account, all the data starts to flow in and telemetry on our cloud assets, any vulnerabilities, and misconfigurations. So the dashboards light up with red, yellow, and green indicators. After deciding to go with Wiz, our proof of concept ended up becoming our production implementation, and we just expanded Wiz to more accounts, then to Azure and GCP. So it was very easy.”
What about the implementation team?
“I do not know exactly how long it took to fully deploy to a working condition because it has been so long ago, but I will say that getting the visibility was in a matter of weeks to connect the accounts, probably within a week. Then it was a few months to build some of the dashboards and operationalize what we were seeing.”
My rating of Wiz
9/10
