
Cloud Vulnerability DB
A community-led vulnerabilities database
Zammad before version 3.3.1, when Domain Based Assignment is enabled, contains a vulnerability where the system relies on a claimed e-mail address for authorization decisions. The vulnerability (CVE-2020-14214) was disclosed on June 15, 2020, affecting Zammad versions 1.0.x up to 3.3.0 (Zammad Advisory).
The vulnerability exists in the authentication mechanism where the system fails to properly verify email addresses before granting organization access. When both the 'shared Organization' feature (enabled by default) and the 'domain based assignment' feature (disabled by default) are active, the system makes authorization decisions based on unverified email addresses (Zammad Advisory).
If exploited, an attacker can register a new account with a non-existing email address containing the domain of an existing Organization. This allows unauthorized access to all tickets of the targeted Organization without requiring email address verification (Zammad Advisory).
The vulnerability has been fixed in Zammad versions 3.3.1 and 3.4.0. Users are recommended to upgrade to these or later versions. Updates are available through the official website, FTP server, or OS package manager (Zammad Advisory).
Source: This report was generated using AI
Free Vulnerability Assessment
Evaluate your cloud security practices across 9 security domains to benchmark your risk level and identify gaps in your defenses.
Get a personalized demo
"Best User Experience I have ever seen, provides full visibility to cloud workloads."
"Wiz provides a single pane of glass to see what is going on in our cloud environments."
"We know that if Wiz identifies something as critical, it actually is."