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An Open Redirect vulnerability was discovered in the Freshworks Freshdesk (official) WordPress plugin, affecting versions through 2.3.6. The vulnerability was identified on April 12, 2024, by security researcher Le Ngoc Anh (Patchstack).
The vulnerability is classified as a URL Redirection to Untrusted Site (Open Redirect) issue, identified as CWE-601. It received a CVSS v3.1 score of 4.7 (Medium) with the vector string CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:N/A:N. The issue stems from insufficient validation of redirect URLs in the plugin (WPScan).
The vulnerability allows malicious actors to redirect users from legitimate sites to potentially malicious ones due to inadequate redirect URL validation. This could lead to phishing incidents where users are tricked into visiting a legitimate site only to be redirected to a malicious one (Patchstack).
The vulnerability has been fixed in version 2.4.0 of the Freshdesk (official) plugin. Users are recommended to update to version 2.4.0 or later to remove the vulnerability (Patchstack).
Source: This report was generated using AI
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