CVE-2021-31862
SysAid Server vulnerability analysis and mitigation

Overview

SysAid 20.4.74 was discovered to contain a cross-site scripting (XSS) vulnerability that allows unauthenticated attackers to execute arbitrary web scripts via the stamp parameter in KeepAlive.jsp. The vulnerability was discovered on April 28, 2021, and was publicly disclosed on October 29, 2021 (GitHub POC).

Technical details

The vulnerability is a reflected XSS issue that can be exploited through the KeepAlive.jsp endpoint. The stamp parameter in the URL is not properly sanitized, allowing injection of malicious JavaScript code. The vulnerability has been assigned a CVSS v3.1 base score of 6.1 MEDIUM (Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N) (NVD).

Impact

Successful exploitation of this vulnerability could allow attackers to execute arbitrary JavaScript code in the context of other users' browsers who visit the malicious URL. This could lead to theft of sensitive information, session hijacking, or other client-side attacks (NVD).

Mitigation and workarounds

Users should upgrade to a version newer than 20.4.74. The vendor was contacted multiple times regarding this vulnerability - initially on April 28, 2021, and again on May 28, 2021, when no response was received to the initial contact (GitHub POC).

Additional resources


SourceThis report was generated using AI

Related SysAid Server vulnerabilities:

CVE ID

Severity

Score

Technologies

Component name

CISA KEV exploit

Has fix

Published date

CVE-2025-2777CRITICAL9.8
  • SysAid ServerSysAid Server
  • cpe:2.3:a:sysaid:sysaid
NoYesMay 07, 2025
CVE-2025-2776CRITICAL9.8
  • SysAid ServerSysAid Server
  • cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:*
YesYesMay 07, 2025
CVE-2024-36394CRITICAL9.8
  • SysAid ServerSysAid Server
  • cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:*
NoYesJun 06, 2024
CVE-2024-36393CRITICAL9.8
  • SysAid ServerSysAid Server
  • cpe:2.3:a:sysaid:sysaid
NoYesJun 06, 2024
CVE-2025-2775HIGH7.5
  • SysAid ServerSysAid Server
  • cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:*
YesYesMay 07, 2025

Free Vulnerability Assessment

Benchmark your Cloud Security Posture

Evaluate your cloud security practices across 9 security domains to benchmark your risk level and identify gaps in your defenses.

Request assessment

Get a personalized demo

Ready to see Wiz in action?

"Best User Experience I have ever seen, provides full visibility to cloud workloads."
David EstlickCISO
"Wiz provides a single pane of glass to see what is going on in our cloud environments."
Adam FletcherChief Security Officer
"We know that if Wiz identifies something as critical, it actually is."
Greg PoniatowskiHead of Threat and Vulnerability Management