CVE-2024-38305
Dell SupportAssist for PCs vulnerability analysis and mitigation

Overview

A critical security vulnerability (CVE-2024-38305) has been identified in Dell's SupportAssist for Home PCs, specifically affecting the installer executable version 4.0.3. The vulnerability was disclosed in August 2024 and affects the installer component of Dell SupportAssist, a tool commonly pre-installed on Dell PCs to monitor system health and facilitate troubleshooting (Dell Advisory, Cybersecurity News).

Technical details

The vulnerability has been assigned a CVSS base score of 7.3, indicating high severity. The attack vector is local, requiring authenticated access to the system with low privileges. The vulnerability specifically exists within the installer component and could potentially lead to the execution of arbitrary executables with elevated privileges on the operating system (Dell Advisory).

Impact

If exploited, this vulnerability allows local low-privileged authenticated attackers to escalate their privileges and execute arbitrary code with high-level administrative rights. This poses a significant security risk, as it could enable malicious actors to install malware or make unauthorized changes to the system (Cybersecurity News).

Mitigation and workarounds

Dell has released version 4.3.1 of SupportAssist for Home PCs which addresses this security flaw. The fix has been deployed to systems in production which remediates new installations and future upgrades. Importantly, customers are not required to take any action and should not uninstall or reinstall SupportAssist for Home PCs that is already on their systems, as the vulnerability only affects the installer executable (Dell Advisory, ASEC).

Community reactions

The discovery of CVE-2024-38305 has highlighted the ongoing need for vigilance in software security, particularly for widely used applications like Dell SupportAssist. This is not the first time Dell SupportAssist has been found vulnerable, with previous vulnerabilities also allowing attackers to execute arbitrary code (Cybersecurity News).

Additional resources


SourceThis report was generated using AI

Related Dell SupportAssist for PCs vulnerabilities:

CVE ID

Severity

Score

Technologies

Component name

CISA KEV exploit

Has fix

Published date

CVE-2024-52535HIGH8.8
  • Dell SupportAssist for PCsDell SupportAssist for PCs
  • cpe:2.3:a:dell:supportassist_for_home_pcs
NoYesDec 25, 2024
CVE-2025-38738HIGH7.8
  • Dell SupportAssist for PCsDell SupportAssist for PCs
  • cpe:2.3:a:dell:supportassist_for_home_pcs
NoYesAug 14, 2025
CVE-2025-36613HIGH7.8
  • Dell SupportAssist for PCsDell SupportAssist for PCs
  • cpe:2.3:a:dell:supportassist_for_home_pcs
NoYesAug 14, 2025
CVE-2023-44283HIGH7.8
  • Dell SupportAssist for PCsDell SupportAssist for PCs
  • cpe:2.3:a:dell:supportassist_for_home_pcs
NoYesFeb 14, 2024
CVE-2024-38305HIGH7.3
  • Dell SupportAssist for PCsDell SupportAssist for PCs
  • cpe:2.3:a:dell:supportassist_for_home_pcs
NoYesAug 21, 2024

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